At Terra, we know that our success is integrally tied to the success of our client communities. That’s why we put the interests of our clients above our own. This is expressed most clearly in our corporate mission statement:
Our mission is to be the benchmark by which all others in the industry measure their performance. To accomplish this mission, we will place the needs of our clients above our own and we will dedicate ourselves to providing unsurpassed, personalized management solutions in a manner consistent with the highest ideals within our industry.
We will employ a policy of communication, teamwork, and reciprocal understanding to grow long-term business relationships with our clients and employees. Our staff will be educated, knowledgeable, qualified and keep abreast of changes and developments within the industry. They will be proactive in resolving problems, always searching for the best answer as opposed to the most convenient one. We will remain dynamic in our approach to management, evaluating and revising our procedures and policies as needed, to meet the changing needs of our clients.
We pledge to conduct our business with uncompromising honesty, wisdom, discretion and sound judgment. This commitment extends to customers, employees, and all our business associates. In this way, we shall become the industry’s preferred management solution.