Billing the Association for reimbursable expenses has become an additional profit center for other management companies. Under Terra’s “Management Partner” program, Terra minimizes charges for “Extras.” Most of the items that are routinely required on a daily basis in managing your community (e.g. copies, envelopes, office supplies, faxes, long distance, check writing, check stock, manual deposits) are provided at no additional charge. Further, Terra defers billing for many services provided directly to homeowners or third parties. If the Association doesn’t get paid, Terra doesn’t get paid. We know of no other management company in the industry that is willing to make this commitment. This includes charges for preparation of late notices, pre-lien and pre-foreclosure letters, tenant demand letters and more.